Privacy Policy

Last Updated: 9/30/2023

Authentic Healing LLC ("we," "our," or "us") is dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you interact with our website and engage with our services ("Services").

By accessing or using our Services, including but not limited to our website, mobile applications, and online tools, you willingly and willingly consent to the practices and procedures as outlined and described in this comprehensive Privacy Policy document. We highly value your privacy and are committed to ensuring the utmost protection and confidentiality of your personal information, which is collected, processed, and stored in accordance with applicable laws and regulations. Should any element or provision of this Privacy Policy not meet your satisfaction or if you do not find it suitable to your needs or requirements, we kindly request that you refrain from accessing or using our Services further. Your understanding and cooperation in this matter are greatly appreciated, as we continuously strive to provide you with the best possible experience while maintaining the highest standards of privacy and data security.

Information We Collect

  • Personal Information: At Authentic Healing, we understand the importance of safeguarding your privacy and strive to ensure that any personal information you provide to us is treated with the utmost care and confidentiality. When you utilize our comprehensive Services, reach out to us for support, or engage in a mutually beneficial service agreement, we may kindly request certain details from you. These may include essential information like your full name, reliable email address, convenient phone number, and any other pertinent details that you willingly share with us. By collecting and securely storing this information, we can better tailor our offerings to meet your unique needs and provide you with the exceptional experience you deserve. Rest assured that your personal information is handled in strict compliance with applicable data protection laws and regulations, and never shared with unauthorized third parties. Your privacy is our priority, and we commit to using your personal information solely for the purposes outlined and agreed upon.

  • Session Information: During therapy sessions or workshops, we may collect information related to the content of those sessions. This information is treated with the utmost confidentiality and is securely stored in accordance with our stringent data protection measures, which are fully compliant with the most up-to-date privacy regulations. Our commitment to maintaining the privacy and confidentiality of our clients' information is outlined in detail in our comprehensive terms and conditions that are accessible upon request. Rest assured, every effort is made to ensure the security and privacy of the information shared during these sessions, fostering an environment of trust and support for all participants.

  • Website Usage Information: At Authentic Healing, we strive to provide you with the best online experience possible. That's why we collect valuable information about your interactions with our website, such as your IP address, browser type, and referring website. Rest assured, this data is used solely for the purpose of improving our website and services to better cater to your needs. Your privacy is our utmost priority, and your trust is what we value the most.

How We Use Your Information

  • At Authentic Healing, our main aim is to ensure that every individual receives the utmost care and support they need. To accomplish this, we utilize your personal information in a responsible and confidential manner. Our dedicated team is committed to providing you with a wide array of transformative Services, such as therapy sessions, workshops, and much more, all tailored to meet your unique needs and preferences. You can rest assured that we prioritize your privacy and use your personal information solely for the purpose of enhancing your healing journey and facilitating the Services you have requested from us.

  • Communication is an essential aspect of our services, and at Authentic Healing, we highly value staying connected with our clients. As part of our commitment to providing you with the best possible experience, we may utilize the contact information you provide to keep you informed about various matters pertaining to your engagement with our services. This could include scheduling appointments, sending timely session reminders, and sharing any significant updates that may enhance your overall experience. By maintaining open lines of communication, we can ensure that you are well-informed and fully supported throughout your journey with Authentic Healing.

  • Improving Services: At Authentic Healing, we consistently strive to enhance our services. To achieve this, we diligently analyze the website usage information gathered and carefully examine the valuable insights it provides. By delving into data on user interactions, we can identify areas for improvement, focusing not only on the content and functionality of our website but also on the overall user experience. Through this diligent process, we seek to deliver a seamless and enriching experience for our valued users.

Data Security

  • At Authentic Healing, safeguarding your personal information is our utmost priority. We go to great lengths to ensure that your data remains protected from any unauthorized access, disclosure, alteration, or destruction. However, it is important to note that despite our diligent efforts, no data transmission over the internet or electronic storage is entirely impervious to security breaches. While we strive for absolute security, we cannot provide a guarantee in this ever-evolving digital landscape. Rest assured, though, we are continuously monitoring and updating our security protocols to stay one step ahead of any potential threats.

Disclosure of Your Information

  • We highly prioritize the protection of your personal information and are committed to maintaining the utmost privacy. Rest assured that we do not engage in any activities that involve selling, trading, or transferring your personal information to any third parties without first obtaining your explicit consent. However, it's important to note that there are limited situations where we may be required to disclose your personal information. These circumstances typically arise when we have a legal obligation to do so or when it is deemed necessary to protect the safety and security of our website, users, or the general public. We take these situations very seriously and will always ensure that any disclosure of your personal information is done in accordance with applicable privacy laws and regulations. Our priority remains safeguarding your privacy and providing you with the best possible experience while using our services.

  • Legal Obligations: At Authentic Healing, we understand the importance of privacy and respect for your personal information. In certain circumstances, however, we may find ourselves obligated by law to disclose your information. This could occur when we receive a court order or are faced with legal processes that demand the release of such data. Additionally, government requests may also necessitate the disclosure of information. Although our dedication to safeguard your privacy remains unwavering, we recognize that upholding the law is a fundamental responsibility.

  • Protection of Rights: At Authentic Healing, we prioritize safeguarding your information and upholding your rights. Therefore, in certain situations, we may find it necessary to disclose your information to protect not only our own rights, privacy, safety, and property, but also to ensure the well-being of others who rely on our services. We take this responsibility seriously and will only exercise this option when it is absolutely crucial, always striving to strike a balance between maintaining your confidentiality and addressing any potential risks that may arise.

Retention of Your Information

  • At Authentic Healing, protecting your privacy is of utmost importance to us. That is why we have implemented stringent measures to ensure that your personal information is safeguarded and used only for the purposes it was intended for. Rest assured that we retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy. However, we also understand the significance of adhering to legal obligations. Therefore, if there comes a time when your information is no longer needed, whether due to the fulfillment of its purpose or by legal requirement, we have stringent protocols in place to securely delete or anonymize your data. We want you to be confident that your information is handled with utmost care and is not held unnecessarily, promoting transparency, trust, and peace of mind throughout your journey with us.

Your Choices

  • At Authentic Healing, we prioritize your privacy and want you to know that we respect your rights. As a valued user, you have the exclusive right to access, correct, or delete any personal information that we may hold about you. Moreover, we firmly believe in obtaining your consent and acknowledge that you have the freedom to withdraw it at any time. If you wish to exercise these rights or have any queries regarding your personal data, please do not hesitate to reach out to us. Our dedicated team is here to assist you every step of the way.

Changes to this Privacy Policy

  • We understand the importance of transparency and keeping our users informed. As a result, we may find it necessary to make updates to our Privacy Policy every now and then. These updates serve to reflect any changes in our practices, as well as to comply with evolving operational, legal, or regulatory requirements. Rest assured, any modifications to our Privacy Policy will be clearly communicated on our website, ensuring that our users are always aware of the latest version. By doing so, we aim to maintain a trusting and secure environment for all who entrust us with their personal information.

Contact Us

  • For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at katie@authentichealingllc.org.

By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.